Frequently Asked Questions

Is there a free trial available ?

Yes! You can create a demo account for yourself here.

Once your demo account is created, you will log into the software here.

What is the price of the tax software ?

We offer 3 different packages to suit your specific needs. For a detailed breakdown of each package and what it offers please check out our pricing page.

Does Vida Tax Pro offer bank products ?

Yes. when you purchase any of our packages. We will automatically enroll you with one of the banks in order to have access to bank products. There s no requirement to have previous bank history. Everyone qualifies.

What is a bank product ?

A bank product, or refund transfer is a payment solution that tax preparers can offer to their clients. Bank products allow your clients to deduct your tax preparation fees directly from their refund. Sometimes clients do not have the money to pay your fees up front.

What is the bank product fee ?

If a client elects to use the refund transfer option to pay for your services they will incur a $99.95 fee.

The tax preparer does not incur the fee. The fee will be added to the preparation fee you are charging and be deducted from the clients refund.

For example:

$200 Tax prep fee due to you

$99.95 Bank product fee




$299.95 Total amount charged from the clients refund

How many years will I have access to file ?

When purchasing your Vida Tax Pro Software you will have access to the most current tax year and the 5 prior years. More years may be available at request if needed.

Keep in mind that only the 3 most current years may be e-filed. Other prior years can be prepared in the tax software but will need to be paper-filed. This is a constant between all tax softwares alike regardless of which tax software you utilize.

Is there a fee to e-file returns ?

No. Vida Tax Pro does not charge additional fees to electronically file a tax return.

Is there a fee to esign the tax return ?

No. Vida Tax Pro does not charge additional fees to electronically sign a tax return as other tax softwares do.

Is there a limit on how many tax returns I can file ?

No. Vida Tax Pro does not limit the amount of tax returns you file. It is unlimited.

Although some softwares make you pay per tax preparation filed or place a limit on the amount of returns you can e-file per package Vida Tax Pro Software DOES NOT!

Do you have a fee per tax preparer using mt tax software ?

No. Vida Tax Pro has no additional fees per user. Grow your team without increasing your expenses.

Is Vida Tax Pro Software cloud-based ?

Vida Tax Pro Software's cloud-based software allows you to prepare and file tax returns from any device, providing flexibility and convenience to both you and your customer. No need to be limited to a specific desktop that you download the tax software to. Work anytime, from anywhere.

When must I renew the tax software ?

Vida Tax Pro Software will need to be renewed annually.

If you choose to not renew, your files will continue to be available to you for your convenience. We will NOT lock you out of the software. You simply will not have access to e-file for the new tax year as you have not paid for the renewal.

Contact Us

Vida Tax Pro Software

910 E FLORIDA AVE, HEMET CA 92543

(951) 893-5202

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